Viewing Reports on Service Engage APM subscriptions.

How to view Reports from the APM console :

To get started using Service Engage - logon to
https:// www.ibmserviceengage.com/
and create a subscription.
Request for Reports to be added to the subscription .
Once the reports are added and you have downloaded the agent ( see my other blogs here to see how to download agents ) , you can view the reports.


In this blog - I will talk about how to view the reports for the Linux OS agent- assuming that the subscriber has subscribed or requested for the Reports component to be added to the  subscription.

Open the Service Engage APM console and click on the "Actions" -> on the upper right.

In the " Actions" -> Click on " Launch to Reports " ->  Click on "All my reports ->  

( If the All my reports does NOT show up , then it means -you have either a) NOT requested for the Reporting component , or the OS agent is NOT downloaded, installed and started on the remote agent.
If that is the case - go back and request the subscription, download the agent, configure and start the OS agent- only then will the Reports drop down will be visible.)

This should download the MHT  (Web Archive Format Files ) and when opened - will render the page as shown below.

The MHT file can be opened in both the FF and IE. ( For Firefox you will need to install the UnMHT  Add-on)








This will download the reports. which  can be viewed.






Shashi Kiran