Friday, September 6, 2013

KFWITM217E - cannot load product configuration data.

This can happen if the Historical collections panel is open on the TEP GUI and the database is shut down in the back end ( accidentally )

To resolve - check if the DB2 is running and then restart it. Close the Historical collection and reopen it.



When you move the control over one of the attribute groups in the historical collection Configuration window - and the database ( in this case DB2 ) got shutdown.


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