What happens if you don't install Application support files in ITM.

Typically .,there are 2 parts to an ITM component.  The product itself and the Application Support for it.

If you run ITMHOME/cinfo -t - you will see 2 paragraphs of data ,

First is the product description. and next paragraph is the application support.

PRODUCT DESC

APPLICATION SUPPORT.

e.g:

cinfo -t  
You will notice the Products. - but these will only produce this output  as shown below when rendered in the TEPS GUI.



Notice - there is no "plus" sign next to it.

Likewise the "cinfo -t" also shows that the application support for the products are not installed ( i.e the second paragraph that starts with Application Support is missing ]




now, let's install the Application support and see what happens.

FINALLY...The TEP GUI renders the supported components for the agent  as shown below.




cinfo -t

will show that the tpw and tps ( portal server ) support is provided.






./install.sh
...
...


Installing Just the
Portal Browser Client Support

will install these application support files.



This does not help the JWS -
( I think it helps the browser client )


--

next, install the  Portal Server support and the TEMS support.



Installing TEMS support is not required if  you are installing only the TEPS on the server.

If only TEPS product is installed, and you are trying to install the TEMS application support - you will get this message.